Notes and Study material for Exams
Empathy: Definition The term “empathy” is used to describe a wide range of experiences. Emotion researchers generally define empathy as the ability to sense other people’s emotions, coupled with the ability to imagine what someone else might be thinking or feeling. Contemporary researchers often differentiate between two types of empathy: “Affective empathy” refers to the sensations … Read more
Emotional Intelligence: Applications in governance and administration Work rules are in a constant state of flux with new yardsticks by which workers are being evaluated. In today’s corporate world it is increasingly being recognised that an impressive curriculum vitae, good credentials and technical expertise does not have the desired impact in someone with low emotional … Read more
FUNCTIONS OF MANAGEMENT– DIRECTION (Communication,Supervision,Motivation,Leadership) Directing is concerned with instructing, guiding, supervising and inspiring people in the organisation to achieve its objectives. It is the process of telling people what to do and seeing that they do it in the best possiblemanner. Elements in Directing: The four essential elements in Directing are : … Read more