Notes and Study material for Exams
Niti Ayog – National Institution for Transforming India The National Institution for Transforming India, also called NITI Aayog, was formed via a resolution of the Union Cabinet on January 1, 2015. NITI Aayog is the premier policy ‘Think Tank’ of the Government of India, providing both directional and policy inputs. While designing strategic and … Read more
Quality of service delivery After over a decade of rapid economic Growth in India, the biggest challenge facing policymakers at both central and state levels is to ensure ‘inclusive’ growth so that the gains from increased NATIONAL INCOME are shared by all sections of Society. In particular, it is imperative that a high quality of … Read more
The “key word” to be used in this is the “citizens engagement” in the various phases of the service definition, development, refining and monitoring, and the whole concept of user-centric Services is based on “putting the citizen (user) at the centre of innovative services” starting from enabling of a specific procedure: citizens shall … Read more
There are five stages in the chronology of the evolution of Public Administration as a discipline; these stages are theoretically driven as encapsulated below: Stage 1: politics administration dichotomy (1887-1926) Stage 2: principles of administration (1927-1937) Stage 3: era of challenge (1938-1947) Stage 4: crises of identity (1948-1970) Stage 5: public policy perspective (1971 … Read more
The Split in the Congress: Surat 1907 Moderates were successful to some extent. Moderates failed in many aspects. Why? They could not acquire any roots among common people. They believed that they could persuade the rulers to change their policies. However, their achievement in this regard was meager. They could not keep pace with the … Read more
Citizen-Centric Administration: A Path to Enhanced Public Service The modern citizen demands more than just efficient and effective public services. They crave a personalized, responsive, and transparent experience that prioritizes their needs and empowers them to actively participate in shaping the services they receive. This shift in expectations has given rise to the concept of … Read more
Reforming Bureaucracy to Strengthen Democracy: A Vital Path to Effective Governance The concept of democracy hinges on the principle of “government of the people, by the people, for the people.” However, the effectiveness of this ideal relies heavily on the efficient and responsive functioning of the bureaucratic machinery that translates the will of the people … Read more
Institutionalizing Socio-Economic Change: A Framework for Sustainable Transformation The world is in constant flux, driven by rapid technological advancements, shifting demographics, and evolving societal values. This dynamic landscape necessitates a fundamental shift in our approach to socio-economic change, moving beyond ad-hoc interventions to a more strategic and sustainable model. This article explores the concept of … Read more
Sevottam Model: Enhancing Public Service Delivery The pursuit of efficient and effective public service delivery is a cornerstone of good governance. In India, the Sevottam Model, a comprehensive framework for public service excellence, has emerged as a potent tool for transforming the landscape of public service delivery. This article delves into the intricacies of the … Read more
Harnessing Technology for Governance: The Rise of E-Governance The 21st century has witnessed a profound transformation in the way we live, work, and interact with the world around us. This transformation is largely driven by the rapid advancement of technology, which has permeated every aspect of our lives, including the realm of governance. E-governance, the … Read more