Notes and Study material for Exams
Citizen charter The Citizens’ Charter is an instrument which seeks to make an organization transparent, accountable and citizen friendly. A Citizens’ Charter is basically a set of commitments made by an organization regarding the standards of service which it delivers. Every citizens’ charter has several essential components to make it meaningful; the first … Read more
Citizen Charter The Citizens’ Charter is an instrument which seeks to make an organization transparent, accountable and citizen friendly. A Citizens’ Charter is basically a set of commitments made by an organization regarding the standards of service which it delivers. Every citizens’ charter has several essential components to make it meaningful; the first … Read more
–2/”>a >DOCTYPE html PUBLIC “-//W3C//DTD XHTML 1.0 Transitional//EN” “http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd”> Right To Service Delivering public Services in a time bound, decentralised and citizen friendly manner has been one of the major challenges facing the administration wing of the government. Right to Public Services legislation in India comprises statutory laws which guarantee time-bound delivery … Read more
The “key word” to be used in this is the “citizens engagement” in the various phases of the service definition, development, refining and monitoring, and the whole concept of user-centric Services is based on “putting the citizen (user) at the centre of innovative services” starting from enabling of a specific procedure: citizens shall … Read more
Transparency and Accountability in administration as the sine qua non of participatory Democracy, gained recognition as the new commitments of the state towards its citizens. It is considered imperative to enlist the support and participation of citizens in management of public Services. Traditionally, participation in political and economic processes and the ability to make informed … Read more
In an era where the expectations from public administration are higher than ever, transitioning towards a citizen-centric model is not just beneficial but essential. This model prioritizes the needs, experiences, and satisfaction of citizens in the design and delivery of public services. This article explores the concept of citizen-centric administration, its importance, best practices, challenges, … Read more
Sevottam Model: Enhancin Public Service Delivery The Sevottam Model, a benchmark of excellence in public service delivery in India, represents a significant stride towards transparent, accountable, and citizen-centric governance. This comprehensive guide delves into the Sevottam Model, exploring its objectives, implementation strategies, and the impact it has had on transforming public service delivery systems. Table … Read more
Empowering Citizens through charters: A Deep Dive into Citizen’s charters In an era where transparency, accountability, and efficiency in public services are more demanded than ever, Citizen’s Charters (CC) have emerged as a pivotal tool in redefining the relationship between government entities and the people they serve. This article explores the concept, significance, and global … Read more
Here is a list of subtopics for Outcome Budgeting: What is Outcome Budgeting? Benefits of Outcome Budgeting Challenges of Outcome Budgeting How to Implement Outcome Budgeting Examples of Outcome Budgeting The Future of Outcome Budgeting Outcome Budgeting is a type of budgeting that focuses on the results that an organization wants to achieve, rather than … Read more