Public Service Act and their implications

Delivering public Services in a time bound, decentralised and citizen friendly manner has been one of the major challenges facing the administration wing of the government.Right To Service legislation in India comprises statutory laws which guarantee time-bound delivery of various public services rendered to citizens and provides mechanism for punishing the errant public servant if they are is deficient in providing the stipulated services. Hence, Right to Service legislation ensures delivery of time bound services to the public. If the concerned officer fails to provide the service in time, he will have to pay a fine. Thus, it is aimed to reduce Corruption among the government officials and to increase transparency and public accountability.

Right to Service legislation are meant to reduce corruption among the government officials and to increase transparency and public accountability. Madhya Pradesh became the first state in India to enact Right to Service Act on 18 August 2010 and Bihar was the second to enact this bill on 25 July 2011. Several other states like Bihar, Delhi, Punjab, Rajasthan, HimachalPradesh, Kerala, Uttarakhand, Haryana, Uttar Pradesh, Odisha and Jharkhand have introduced similar legislation for effectuating the right to service to the citizen.

Our development as a nation is plagued by low Literacy levels, poor Health, high Population, extreme POVERTY and corruption. In 2014 India ranked 85th out of 175 countries in Transparency International’s Corruption Perceptions Index11 indicating there is a long way to go.

The three defining indicators that have emerged as main components of Good Governance, effectively reinforcing democratic principle

Transparency and Accessibility: Transparency is described as the “characteristic of governments, companies, organisations and individuals of being open in the clear disclosure of information rules, plans, processes and actions”.

Accountability and Timelines: Administrative transparency is a means to ensure accountability, reason the lack of it, and also highlight areas susceptible to corrupt practices, further ensuring that they are not overlooked. Accountability strategies which include checks and balances range from checking resource use, controlling expenditure, internal and external Auditing processes, to monitoring mechanisms.

Impact and Responsiveness of the Administration: The impact of the efficiency of the system can be gauged by people’s faith and confidence in the same. Citizens have become more articulate and aware and expect the administration to respond not merely to their demands but also anticipate them beforehand. The effectiveness and efficiency of an administration at any level, centre, state or local depends on fully responsive and representational people and institutions, as well as on prioritising service and legal mechanisms to correspond with needs of citizens.

The Second Administrative Reforms Commission (ARC), “Citizen Centric Administration: The Heart of Governance” endorsed the Sevottam framework and recommended its full implementation in Union and State Governments. Later in 2007, the Second Administrative Reforms Commission recommended that Citizen’s Charters should stipulate penalties for non-compliance followed by The Standing Committee on Personnel, Public Grievances, Law and Justice recommending giving statutory status to Grievance Redressal mechanisms, in 2008.

Centralised Public Grievance Redress and Monitoring System (CPGRAMS) In June 2007, the DARPG put in place a 24×7 online portal that links 89 ministries/departments/organisations as of now. This web-enabled solution called the CPGRAMS, sought to streamline and integrate the whole process. The CPGRAMS helps in filing, transferring, tracking and monitoring of complaints from both sides—the citizen, and the department-incharge—from any place and at any time.

The Right of Citizens for Time Bound Delivery of Goods and Services and Redressal of their Grievances Bill, 2011

The Bill was introduced in the Lok Sabha on December 20, 2011. The Bill was referred to the Department Related Standing Committee on Personnel, Public Grievances, Law and Justice.

19 States have Notified/Enacted the bill till yet.

The Bill refers to a ‘citizens charter’ which is a document that defines the standard of services to be provided by an entity. The citizens charter will also provide the time frame within which goods and services are to be provided.

The Bill requires all public authorities to appoint officers to redress grievances. Grievances are to be redressed within 30 working days. The Bill also provides for the appointment of Central and State Public Grievance Redressal Commissions.

A penalty of up to Rs 50,000 may be levied upon the responsible officer or the Grievance Redressal Officer for failure to render services.

The common framework of the legislations in various states includes, granting of “right to public services”, which are to be provided to the public by the designated official within the stipulated time frame. The public services which are to be granted as a right under the legislations are generally notified separately through Gazette notification. Some of the common public services which are to be provided within the fixed time frame as a right under the Acts, includes issuing caste, birth, marriage and domicile certificates, electric connections, voter’s card, ration cards, copies of land records, etc.

On failure to provide the service by the designated officer within the given time or rejected to provide the service, the aggrieved person can approach the First Appellate Authority. The First Appellate Authority, after making a hearing, can accept or reject the appeal by making a written order stating the reasons for the order and intimate the same to the applicant, and can order the public servant to provide the service to the applicant.

An appeal can be made from the order of the First Appellate Authority to the Second Appellate Authority, who can either accept or reject the application, by making a written order stating the reasons for the order and intimate the same to the applicant, and can order the public servant to provide the service to the applicant or can impose penalty on the designated officer for deficiency of service without any reasonable cause, which can range from Rs. 500 to Rs. 5000 or may recommend disciplinary proceedings. The applicant may be compensated out of the penalty imposed on the officer. The appellate authorities has been granted certain powers of a Civil Court while trying a suit under Code of Civil Procedure.,

The Public Service Act is a law that governs the civil service in the Philippines. It was enacted in 1990 and has been amended several times since then. The act sets forth the rules and regulations governing the appointment, promotion, and dismissal of civil servants. It also establishes the Civil Service Commission, which is responsible for overseeing the implementation of the act.

The Public Service Act has a number of implications for the civil service in the Philippines. First, it ensures that the civil service is based on merit and that appointments are made on the basis of qualifications and experience. Second, it provides for a system of performance evaluation and rewards, which helps to ensure that civil servants are productive and efficient. Third, it establishes a system of discipline and sanctions, which helps to maintain order and discipline in the civil service.

The Public Service Act has been praised for its role in promoting good governance in the Philippines. It has helped to improve the efficiency and effectiveness of the civil service. However, it has also been criticized for being too bureaucratic and for not being effective in addressing corruption in the civil service.

The following are the subtopics of the Public Service Act and their implications:

Appointment and promotion: The Public Service Act sets forth the rules and regulations governing the appointment and promotion of civil servants. It provides that appointments should be made on the basis of merit and that promotions should be based on performance. This helps to ensure that the civil service is based on merit and that appointments are made on the basis of qualifications and experience.
Performance evaluation and rewards: The Public Service Act provides for a system of performance evaluation and rewards. This helps to ensure that civil servants are productive and efficient. The act requires that all civil servants be evaluated annually and that their performance be used to determine their salary and benefits. It also provides for a system of rewards, such as bonuses and promotions, for civil servants who perform well.
Discipline and sanctions: The Public Service Act establishes a system of discipline and sanctions. This helps to maintain order and discipline in the civil service. The act provides for a number of disciplinary measures, such as suspension and dismissal, for civil servants who violate the law or the rules and regulations of the civil service.
Good governance: The Public Service Act has been praised for its role in promoting good governance in the Philippines. It has helped to improve the efficiency and effectiveness of the civil service. The act has also helped to reduce corruption in the civil service by establishing a system of checks and balances and by making it more difficult for civil servants to engage in corrupt practices.
Corruption: The Public Service Act has been criticized for not being effective in addressing corruption in the civil service. The act has been criticized for being too bureaucratic and for not providing enough Resources to the Civil Service Commission to effectively enforce the law. The act has also been criticized for not being comprehensive enough, as it does not address all of the factors that contribute to corruption in the civil service.

Despite its shortcomings, the Public Service Act has been an important step in improving the civil service in the Philippines. The act has helped to improve the efficiency and effectiveness of the civil service and has reduced corruption in the civil service. However, the act could be more effective if it were amended to address some of the criticisms that have been raised against it.

What is the Public Service Act?

The Public Service Act is a law that governs the EMPLOYMENT of public servants in the Philippines. It was enacted in 1990 and has been amended several times since then. The law sets forth the qualifications and requirements for public service positions, as well as the rights and benefits of public servants.

What are the implications of the Public Service Act?

The Public Service Act has a number of implications for public servants in the Philippines. First, it sets forth the qualifications and requirements for public service positions. This means that public servants must meet certain educational and experience requirements in order to be eligible for employment. Second, the law sets forth the rights and benefits of public servants. This includes things like salary, benefits, and job security. Third, the law establishes a number of procedures for hiring, firing, and disciplining public servants. This helps to ensure that public servants are treated fairly and that the public service is run efficiently.

What are some frequently asked questions about the Public Service Act?

Here are some frequently asked questions about the Public Service Act:

What are the qualifications for a public service position?

The qualifications for a public service position vary depending on the position. However, most positions require a college degree and some experience in the field.

What are the benefits of being a public servant?

Public servants enjoy a number of benefits, including a competitive salary, health insurance, and retirement benefits.

How can I apply for a public service position?

You can apply for a public service position by visiting the website of the government agency that you are interested in working for.

What is the process for hiring a public servant?

The process for hiring a public servant varies depending on the government agency. However, most agencies use a competitive process that includes an application, an interview, and a background check.

What is the process for firing a public servant?

The process for firing a public servant is also different for each government agency. However, most agencies require a hearing before a firing can be finalized.

What is the process for disciplining a public servant?

Discipline for public servants can range from a warning to termination. The type of discipline that is imposed will depend on the severity of the offense.

What are some of the challenges facing the public service in the Philippines?

The public service in the Philippines faces a number of challenges, including corruption, inefficiency, and a lack of resources. Corruption is a major problem in the public service, and it can lead to a number of problems, such as the misallocation of resources and the provision of poor services. Inefficiency is another major problem in the public service. This can lead to delays in the delivery of services and a lack of responsiveness to the needs of the public. A lack of resources is also a major challenge facing the public service. This can lead to a lack of qualified personnel and a lack of equipment and supplies.

What are some of the reforms that have been proposed to address the challenges facing the public service?

A number of reforms have been proposed to address the challenges facing the public service. These reforms include measures to combat corruption, improve efficiency, and increase resources. Some of the specific reforms that have been proposed include:

Creating an independent anti-corruption commission: This commission would be responsible for investigating and prosecuting corruption cases.
Introducing performance-based BUDGETING: This would require government agencies to set performance targets and to be held accountable for meeting those targets.
Investing in human resources: This would include measures to recruit and retain qualified personnel, as well as to provide Training and Development opportunities.
Improving Communication-technology/”>Information and communication technology (ICT) systems: This would include measures to improve the efficiency of government operations and to provide better services to the public.

These reforms are designed to address the challenges facing the public service and to improve the quality of services that are provided to the public.

The Public Service Act is a law that governs the civil service in the Philippines. It was enacted in 1990 and has been amended several times since then. The law sets forth the qualifications and responsibilities of civil servants, as well as the procedures for hiring, firing, and promoting them.

The Public Service Act has a number of implications for the civil service. First, it ensures that civil servants are qualified for their positions. Second, it provides a framework for the management of the civil service. Third, it protects the rights of civil servants. Fourth, it promotes efficiency and effectiveness in the civil service.

Here are some MCQs about the Public Service Act:

Which of the following is not a qualification for a civil service position?
(A) Philippine Citizenship-2/”>Citizenship
(B) At least 18 years of age
(C) A college degree
(D) A passing grade in the civil service examination
Which of the following is not a responsibility of a civil servant?
(A) To faithfully execute the laws of the land
(B) To serve the public with honesty, Integrity, and efficiency
(C) To avoid conflicts of interest
(D) To be a member of a political party
Which of the following is not a procedure for hiring a civil servant?
(A) The civil service examination
(B) The interview
(C) The medical examination
(D) The background check
Which of the following is not a procedure for firing a civil servant?
(A) The filing of a charge
(B) The investigation
(C) The hearing
(D) The dismissal
Which of the following is not a right of a civil servant?
(A) The right to security of tenure
(B) The right to freedom of expression
(C) The right to due process
(D) The right to a fair hearing
Which of the following is not a way to promote efficiency and effectiveness in the civil service?
(A) Performance-based budgeting
(B) Performance management
(C) Training and development
(D) Political patronage