<–2/”>a >The “key word” to be used in this is the “Good Governance” in the various phases of the service definition, development, refining and monitoring, and the whole concept of Good Governance Services is based on “putting the citizen (user) at the centre of innovative services” starting from enabling of a specific procedure: citizens shall be involved in the user-centric services development driven by what users want and operate on a scale that is relevant to them.
The whole approach can be actualised through very different ways and using very different tools, often not only ICT-based; public workshops and consultation are still a powerful instrument to create a co-operative debate
Good governance ensures that even the tallest leaders and top bureaucrats are answerable to an ordinary citizen, hailing from any part of India. The government believes in operating in complete transparency, with every file and official record open for public scrutiny, except when these may endanger national security. The BJP’s ascendancy is an antidote to whatever has troubled the Indian political system over the last six decades– crony capitalism, feudalism, favouritism and archaic methods of governance. For us, governance is a mission that isn’t complete without proactive involvement of the citizens of India. It strive to provide a clean and efficient government that invites proactive participation and involvement of citizens at every step.
Indeed ICT is only a tool, both for information gathering and information delivering, as we can elicit useful information through face-to-face discussions, and the first challenge is to define the most suitable interface for users/citizens we shall use to empower the citizen to interact.
Citizen-centric or Good governance means also creating a so-called ‘smart Environment’ that see the users/citizens as their main stakeholders. The user-centricity will be the basis for adopting a shared approach: people living in a smart multimodal environment which maximizes the economies of scope and scale across its multiple Infrastructure-2/”>INFRASTRUCTURE layers. Here, the ‘smartness’ shall not be referred uniquely to the technologies, but includes a broader view of ensuring a minimum QoS for public and private services, the direct contact and management of the Resources in the territory, the coopetition among citizens and the other actors (government, Industry, academia) working together to co-drive structural changes. It’s the application of the Quadruple Helix model, introduced within the Open Innovation 2.0 (OI20) main vision, and applied to the territorial open government.
The ideal citizen centric or good governance scenario might be described as one with freedom of choice to participate in the design, delivery and review of public services with governments that focus on enabling user initiating and implementing levels. However, realising this relies on a number of factors, among all the interactivity and including active citizen participation through discussion, dialogue and debate, possibly supported by social networks and platforms. It has been emphasised that techniques such as narratives, games or even art may be important vehicles for expressing evidence and forming opinion.
Following this preliminary analysis, and keeping in mind that an informed citizenry might engage with experts from many domains in generating scenarios for improving the quality of urban life and urban performance, we can list some initial recommendation targeted to the Community at large:
- It’s important to assess methodologies for users and citizens’ engagement that imply the active participation of users especially in the phase of the service definition. Empowering citizens to be decision makers: individuals, small communities and organizations can participate in the entire DECISION MAKING process in a manner that was not possible earlier.
- The use of new technologies and the 2.0 tools through mobile devices empowers the co-participation of users, being these the interface that almost all citizens and users are going to use for the management of all the information of his/her daily life. The focus shall be on ways in which citizens can first access information about what is happening in their communities and cities but also explore ways in which a wide range of different groups can become actively involved in the design and planning process, both remotely and in face-to-face situations using data, models and scenarios all informed by contemporary ICT.
- The business perspective for the service’ sustainability is a boundary requirement when thinking about the need of provision of added-value content information. More users, more trust, more engagement, more feedback, more info to be elaborated by third parties.
- Core Principles for Making Governance Citizen Centric
- In our country there is a tendency for some enforcement agencies not to rigorously enforce the provisions of law. This is particularly evident in case of traffic related violations, civic offences, infringement of pollution control laws etc. For their part, sometimes, the citizens are equally to blame for flouting rules with impunity and without regard to public Health, safety and consideration for others. A crackdown on these types of offences in some cities like Delhi, whether enforced by Courts or otherwise, have tended to operate as campaigns and may therefore be unable to create and sustain a long term impact because they are driven by personalities or by court verdicts rather than by the institutions themselves.
- Hence all public agencies should adopt a zero Tolerance strategy towards crime, in order to create a Climate of compliance with laws leading to maintenance of public order. This strategy should be institutionalized in the various public agencies by creating appropriate statistical databases, backed up by modern technology, to monitor the level and trends of various types of offences and link these to a system of incentives and penalties for the officials working in these agencies. It should be combined with initiatives to involve the community in crime prevention measures. The core principles for making governance citizen centric are:
- Making Institutions Vibrant, Responsive and Accountable
- Active Citizens’ Participation – Decentralization and Delegation
- Transparency
- Civil Service Reforms
- Ethics in Governance
- Process Reforms
- Periodic & Independent Evaluation of the Quality of Governance
Citizen expects good governance and high quality performance from Government. Good governance brings prosperity. Instead bad governance, brings conflict result in civil war, as it restricts opportunities of its citizen which make them frustrated.
Having said all this, it is important to re-iterate that the success of the governance depends on proper policy making and policy implementation which in turn depends on the successful implementation of different methodologies of good governance at the ground level rather than managerial skills of the administrators, mainly because of the in-built variable and dynamic nature of the problems wherein the success of the decisions more depend on whether the understanding of the administrator is congruent to the nucleus of the problem as it was perceived by the public at large. Further not only the administrators are expected to identify the issues but also the relative weights which needs to ascribed to the various issues and their related aspects. Lastly the manner in which the issues are addressed again is very organic and fluid which ascribes ultimate importance to the sensitivities and perceptions of the clientele in accordance with the situational features. Thus, participation of all stakeholders as government, judiciary, institutions, civil Society and citizens are necessary to bring good governance.,
Good governance is a broad concept that encompasses many different aspects of government. It is often defined as the exercise of power in a way that is transparent, accountable, participatory, responsive, effective, efficient, equitable, inclusive, and sustainable. Good governance is essential for promoting Economic Development, social Justice, and environmental protection. It is also important for building peace and security.
There are many different ways to measure good governance. Some common indicators include:
- Transparency: The extent to which government information is accessible to the public.
- Accountability: The extent to which government officials are held responsible for their actions.
- Participation: The extent to which citizens are involved in decision-making.
- Rule of Law: The extent to which the government is bound by the law.
- Responsiveness: The extent to which the government responds to the needs of citizens.
- Efficiency and effectiveness: The extent to which the government is efficient and effective in delivering services.
- Equity and inclusiveness: The extent to which the government is fair and inclusive in its policies and practices.
- Sustainability: The extent to which the government is able to meet the needs of the present without compromising the ability of future generations to meet their own needs.
Good governance is a complex and challenging issue. There is no single formula for achieving good governance. However, there are a number of principles that can help to guide governments in their efforts to improve governance. These principles include:
- Transparency: Governments should be open and transparent in their decision-making.
- Accountability: Governments should be accountable to their citizens.
- Participation: Citizens should be involved in decision-making.
- Rule of law: The government should be bound by the law.
- Responsiveness: The government should respond to the needs of citizens.
- Efficiency and effectiveness: The government should be efficient and effective in delivering services.
- Equity and inclusiveness: The government should be fair and inclusive in its policies and practices.
- Sustainability: The government should be able to meet the needs of the present without compromising the ability of future generations to meet their own needs.
Good governance is essential for promoting economic development, social justice, and environmental protection. It is also important for building peace and security. There are a number of things that can be done to improve governance. These include:
- Strengthening institutions: Governments need to have strong institutions in order to be effective. These institutions should be transparent, accountable, and responsive.
- Promoting participation: Citizens need to be involved in decision-making in order to feel that they have a stake in their government.
- Strengthening the rule of law: The government must be bound by the law in order to be legitimate.
- Promoting transparency: Governments need to be open and transparent in their decision-making.
- Promoting accountability: Governments need to be accountable to their citizens.
- Promoting efficiency and effectiveness: Governments need to be efficient and effective in delivering services.
- Promoting equity and inclusiveness: Governments need to be fair and inclusive in their policies and practices.
- Promoting sustainability: Governments need to be able to meet the needs of the present without compromising the ability of future generations to meet their own needs.
Good governance is a complex and challenging issue. However, it is essential for promoting economic development, social justice, and environmental protection. There are a number of things that can be done to improve governance. These include strengthening institutions, promoting participation, strengthening the rule of law, promoting transparency, promoting accountability, promoting efficiency and effectiveness, promoting equity and inclusiveness, and promoting sustainability.
One of the most important aspects of good governance is transparency. Governments need to be open and transparent in their decision-making. This means that they should make information about their policies and decisions available to the public. They should also be accountable to the public for their actions. This means that they should be willing to explain their decisions and be held responsible for the consequences of their actions.
Another important aspect of good governance is participation. Citizens need to be involved in decision-making in order to feel that they have a stake in their government. This means that they should have opportunities to participate in the development of policies and decisions. They should also be able to hold their government accountable for its actions.
The rule of law is also essential for good governance. The government must be bound by the law in order to be legitimate. This means that the government must respect the rights of its citizens and the rule of law must be applied equally to everyone.
Finally, good governance must be efficient and effective. Governments need to be able to deliver services effectively and efficiently. They also need to be able to manage their resources effectively.
Good governance is a complex and challenging issue. However, it is essential for promoting economic development, social justice, and environmental protection. There are a number of things that can be done to improve governance. These include strengthening institutions, promoting participation, strengthening the rule of law, promoting transparency,
Here are some frequently asked questions and short answers about the following topics:
What is the rule of law?
The rule of law is the principle that no one is above the law, including those in government. It is a fundamental principle of Democracy and a key element of good governance.What is Corruption?
Corruption is the abuse of power for personal gain. It can take many forms, such as bribery, extortion, Nepotism, and cronyism. Corruption can undermine democracy, economic development, and the rule of law.What is transparency?
Transparency is the openness and accountability of government. It is essential for good governance, as it allows citizens to hold their leaders accountable.What is accountability?
Accountability is the responsibility of government officials to answer for their actions. It is essential for good governance, as it helps to prevent corruption and ensure that government officials are responsive to the needs of citizens.What is participation?
Participation is the involvement of citizens in the decision-making process. It is essential for good governance, as it helps to ensure that government policies and programs reflect the needs of citizens.What is responsiveness?
Responsiveness is the ability of government to respond to the needs of citizens. It is essential for good governance, as it helps to ensure that government is effective in meeting the needs of citizens.What is effectiveness?
Effectiveness is the ability of government to achieve its goals. It is essential for good governance, as it helps to ensure that government is efficient and uses resources wisely.What is efficiency?
Efficiency is the ability of government to use resources wisely. It is essential for good governance, as it helps to ensure that government is able to provide services to citizens without wasting resources.What is equity?
Equity is the fairness of government policies and programs. It is essential for good governance, as it helps to ensure that government benefits all citizens, regardless of their income, race, gender, or other characteristics.What is sustainability?
Sustainability is the ability of government to meet the needs of the present without compromising the ability of future generations to meet their own needs. It is essential for good governance, as it helps to ensure that government policies and programs are environmentally and economically Sound.
Sure, here are some MCQs on the topics of transparency, accountability, participation, and rule of law:
Which of the following is NOT a principle of good governance?
(A) Transparency
(B) Accountability
(C) Participation
(D) Rule of lawWhich of the following is an example of a transparent government?
(A) A government that publishes its budget online
(B) A government that allows citizens to attend public meetings
(C) A government that allows citizens to vote in Elections
(D) All of the aboveWhich of the following is an example of an accountable government?
(A) A government that is responsive to the needs of its citizens
(B) A government that is held responsible for its actions
(C) A government that is transparent in its decision-making
(D) All of the aboveWhich of the following is an example of a participatory government?
(A) A government that allows citizens to participate in decision-making
(B) A government that provides opportunities for citizens to voice their opinions
(C) A government that is responsive to the needs of its citizens
(D) All of the aboveWhich of the following is an example of a government that upholds the rule of law?
(A) A government that has a clear and consistent set of laws
(B) A government that enforces its laws fairly and impartially
(C) A government that provides access to justice for all citizens
(D) All of the above
I hope this helps!