E Governance

<<–2/”>a >u>The “e” in e-Governance stands for ‘electronic’. Thus, e-Governance is basically associated with carrying out the functions and achieving the results of governance through the utilization of ICT (Information and Communications Technology), So it is the application of Communication-technology/”>Information and communication technology (ICT) for delivering government Services, exchange of information, communication transactions, integration of various stand-alone systems and services between government-to-customer (G2C), government-to-business (G2B), government-to-government (G2G) as well as back office processes and interactions within the entire government framework. Through e-governance, government services will be made available to citizens in a convenient, efficient and transparent manner. The three main target groups that can be distinguished in governance concepts are government, citizens and businesses/interest groups.

Types of government Interaction in e-governance.

G2G: Government to Government
G2C:Government to Citizen
G2B: Government to Business
G2E:Government to Employee

G2G (Government to Government): When the exchange of information and services is within the periphery of the government, is termed as G2G interaction. This can be both horizontal, i.e. among various government entities and vertical, i.e. between national, state and Local Government entities and within different levels of the entity.

G2C (Government to Citizen): The interaction amidst the government and general public is G2C interaction. Here an interface is set up between government and citizens, which enables citizens to get access to wide variety of public services. The citizens has the freedom to share their views and grievances on government policies anytime, anywhere.

G2B (Government to Business): In this case, the e-governance helps the business class to interact with the government seamlessly. It aims at eliminating red-tapism, saving time, cost and establish transparency in the business Environment, while interacting with government.

G2E (Government to Employees): The government of any country is the biggest employer and so it also deals with employees on a regular basis, as other employers do. ICT helps in making the interaction between government and employees fast and efficient, along with raising their level of satisfaction by providing perquisites and add-on benefits.

E-governance can only be possible if the government is ready for it. It is not a one day task, and so the government has to make plans and implement them before switching to it. Some of the measures include Investment in Telecommunication Infrastructure-2/”>INFRASTRUCTURE, budget Resources, ensure security, monitor assessment, Internet connectivity speed, promote awareness among public regarding the importance, support from all government departments and so forth.

Benefits of E-governance

Reduced Corruption
High transparency
Increased convenience
Growth in GDP
Direct participation of constituents
Reduction in overall cost.
Expanded reach of government

Through e-governance, the government plans to raise the coverage and quality of information and services provided to the general public, by the use of ICT in an easy, economical and effective manner. The process is extremely complicated which requires, the proper arrangement of hardware, Software, networking and indeed re-engineering of all the processes to facilitate better delivery of services.

E Governance in India

e-Governance in India has transformed to promote Inclusive Growth that covers electronic services, products, devices and job opportunities. An initiative driving this growth is the Digital India. The Digital India programme is a flagship programme of the Government of India with a vision to transform India into a digitally empowered Society and knowledge economy.

National E-governance Plan
The National e-Governance Plan (NeGP) has been formulated by the Department of Electronics and Information Technology (DEITY) and Department of Administrative Reforms and Public Grievances (DARPG) in 2006.
The NeGP aims at improving delivery of Government services to citizens and businesses with the following vision: “Make all Government services accessible to the common man in his locality, through common service delivery outlets and ensure efficiency, transparency & reliability of such services at affordable costs to realise the basic needs of the common man.”

Recent initiatives and Mission mode Projects

Table of Contents

§ UID

The unique identification project was conceived as an initiative that would provide identification for each resident across the country and would be used primarily as the basis for efficient delivery of welfare services. It would also act as a tool for effective monitoring of various programs and schemes of the government.

e-Governance in Municipalities

It is a unique initiative of the Government of India conceptualized under the umbrella of the overall National e-Governance Plan (NeGP) and the Jawaharlal Nehru National Urban Renewal Mission (Jnnurm) aimed at improving operational efficiencies within Urban Local Bodies (ULBs).

§ Crime and Criminal Tracking Network & Systems

Crime and Criminal Tracking Network & Systems (CCTNS) MMP aims at creating a comprehensive and integrated system for enhancing the efficiency and effective policing at all levels and especially at the Police Station level through adoption of principles of e-Governance, and creation of a nationwide networked infrastructure for evolution of IT-enabled state-of-the-art tracking system.

§ Public Distribution System

Computerization of the PDS is envisaged as an end-to-end project covering key functional areas such as Supply Chain Management including allocation and utilization reporting, storage and movement of food grains, grievance redressal and transparency portal, digitization of beneficiary Database, Fair Price Shop automation, etc.

§ Health

ICT for programme management has been undertaken by the Ministry of Health & Family Welfare in the Mother and Child Tracking System (MCTS) programme and the Ministry envisages a more comprehensive use of ICT including for Hospital Information Systems, supply chain management for drugs and Vaccines, providing ICT tools to ASHA and ANM workers.

§ e-procurement

Ministry of Commerce & Industry (Department of Commerce) has been nominated as the Nodal Ministry for implementation of e-Government Procurement (e-GP) Mission Mode Projects (MMP).

§ e-Courts

The e-Court Mission Mode Project was conceptualized with a vision to transform the Indian Judiciary by making use of technology. The project had been developed, following the report submitted by the e-Committee under Supreme Court on national policy & action plan on implementation of information communication tools in Indian judiciary.

§ e-Biz

The e-Biz Mission Mode Project, being executed by Department of Industrial Policy and Promotion (DIPP), Ministry of Commerce and Industry, Government of India, was conceptualized with the vision

Direct Cash transfer

To facilitate disbursements of Government entitlements like NREGA, Social Security pension, Handicapped Old Age Pension etc. of any Central or State Government bodies, using Aadhaar and authentication thereof as supported by UIDAI.

M Governance

M-Governance is not a replacement for e-Governance, rather it complements e- Governance. M-Governance, is the use of mobile or wireless to improve Governance service and information “anytime, anywhere”.

Mobile Seva

It aims to provide government services to the people through mobile phones and tablets. It has been developed as the core infrastructure for enabling the availability of public services through mobile devices.

E-governance is the use of information and communication technologies (ICT) to improve the efficiency, effectiveness, and transparency of government operations. It can be used to provide citizens with access to government services, to improve communication between government and citizens, and to make government more accountable.

E-governance has a number of potential benefits, including:

Increased efficiency: E-governance can help to reduce costs and improve efficiency by automating tasks and providing online access to government services.
Improved communication: E-governance can help to improve communication between government and citizens by providing online channels for feedback and communication.
Increased transparency: E-governance can help to increase transparency by making government information and processes more accessible to citizens.
Enhanced citizen participation: E-governance can help to enhance citizen participation by providing online channels for citizens to engage with government.

However, e-governance also faces a number of challenges, including:

The digital divide: The digital divide refers to the gap between those who have access to ICT and those who do not. This can be a barrier to the effective use of e-governance, as it can prevent some citizens from accessing government services online.
Security and privacy: E-governance systems need to be secure to protect citizen data. Additionally, citizens need to be assured that their privacy will be respected when they use e-governance services.
Lack of interoperability: E-governance systems need to be able to interoperate with each other in order to be effective. However, this can be a challenge, as different systems may use different technologies and standards.
Lack of user-friendliness: E-governance systems need to be user-friendly in order to be adopted by citizens. However, this can be a challenge, as many citizens may not be familiar with using ICT.

Despite these challenges, e-governance has the potential to improve the efficiency, effectiveness, and transparency of government operations. By addressing the challenges that e-governance faces, governments can make e-governance a more effective tool for improving Public Service delivery.

Here are some examples of e-governance in practice:

The United States government has a number of e-governance initiatives, including the USA.gov website, which provides citizens with access to a wide range of government information and services.
The United Kingdom government has a number of e-governance initiatives, including the GOV.UK website, which provides citizens with access to a wide range of government information and services.
The Indian government has a number of e-governance initiatives, including the National e-Governance Plan (NeGP), which aims to improve the delivery of government services to citizens through the use of ICT.

E-governance is a rapidly evolving field, and new technologies and applications are being developed all the time. As e-governance continues to develop, it is likely to have an even greater impact on the way that governments operate and the way that citizens interact with government.

Here are some of the future trends in e-governance:

The rise of mobile government: Mobile government refers to the use of mobile devices, such as smartphones and tablets, to access government services. Mobile government is becoming increasingly popular, as it allows citizens to access government services on the go.
The use of big data: Big data refers to the large and complex datasets that are generated by modern technology. Governments are increasingly using big data to improve the delivery of government services. For example, governments can use big data to identify areas where there are high levels of POVERTY or crime.
The use of Artificial Intelligence: Artificial intelligence (AI) is a branch of computer science that deals with the creation of intelligent agents, which are systems that can reason, learn, and act autonomously. Governments are increasingly using AI to improve the delivery of government services. For example, governments can use AI to automate tasks, such as processing tax returns.
The use of blockchain technology: Blockchain technology is a distributed ledger technology that allows for secure, transparent, and tamper-proof transactions. Governments are increasingly exploring the use of blockchain technology to improve the delivery of government services. For example, governments can use blockchain technology to create secure and transparent land registries.

E-governance is a powerful tool that can be used to improve the efficiency, effectiveness, and transparency of government operations. By addressing the challenges that e-governance faces, governments can make e-governance a more effective tool for improving public service delivery.

What is E-Governance?

E-Governance is the use of information and communication technologies (ICT) to improve the efficiency, effectiveness, and transparency of government operations. It can also be used to engage citizens and businesses in the decision-making process.

What are the benefits of E-Governance?

E-Governance can provide a number of benefits, including:

Increased efficiency and effectiveness: E-Governance can help governments to streamline their operations and reduce costs. It can also help to improve the quality of services provided to citizens.
Increased transparency: E-Governance can make government more transparent by making information and services available online. This can help to build trust between citizens and government.
Increased citizen participation: E-Governance can make it easier for citizens to participate in the decision-making process. This can help to improve the quality of government decisions.

What are the challenges of E-Governance?

E-Governance also faces a number of challenges, including:

Lack of infrastructure: Many developing countries lack the infrastructure necessary to support e-governance initiatives. This includes things like reliable electricity and internet access.
Lack of skills: Many government officials and employees lack the skills necessary to implement and manage e-governance initiatives. This includes things like computer Literacy and project management skills.
Lack of trust: Some citizens may be reluctant to use e-governance services due to concerns about privacy and security.

What are some examples of E-Governance initiatives?

Some examples of e-governance initiatives include:

Online tax filing: This allows citizens to file their taxes online, which can save time and Money.
Online voter registration: This allows citizens to register to vote online, which can make it easier for them to participate in Elections.
Online public services: This allows citizens to access government services online, such as renewing their driver’s license or applying for a passport.

What are the future trends in E-Governance?

The future of e-governance is likely to be shaped by a number of trends, including:

The rise of mobile technology: Mobile devices are becoming increasingly popular, and this is likely to have a major impact on e-governance. Mobile apps can be used to provide government services to citizens on the go.
The growth of big data: Big data is a term used to describe the large amounts of data that are being generated by businesses and governments. This data can be used to improve the efficiency and effectiveness of e-governance initiatives.
The increasing importance of cybersecurity: As more and more government services are provided online, the importance of cybersecurity is increasing. Governments need to take steps to protect their data and systems from cyberattacks.

Which of the following is not a component of e-governance?
(A) Information and communication technology
(B) Public Administration
(C) Business process reengineering
(D) E-Commerce
Which of the following is not a benefit of e-governance?
(A) Increased efficiency and transparency
(B) Reduced costs
(C) Improved service delivery
(D) Increased corruption
Which of the following is a challenge of e-governance?
(A) Lack of infrastructure
(B) Lack of skilled personnel
(C) Lack of public awareness
(D) All of the above
Which of the following is an example of e-governance?
(A) Online tax filing
(B) Online voter registration
(C) Online passport application
(D) All of the above
Which of the following is not a goal of e-governance?
(A) To improve service delivery
(B) To reduce costs
(C) To increase corruption
(D) To make government more transparent
Which of the following is a type of e-governance?
(A) B2G (business-to-government)
(B) G2C (government-to-citizen)
(C) G2B (government-to-business)
(D) All of the above
Which of the following is not a factor that has contributed to the growth of e-governance?
(A) The rise of the internet
(B) The increasing use of mobile devices
(C) The growing demand for Transparency and Accountability
(D) The increasing cost of government services
Which of the following is a potential risk of e-governance?
(A) The risk of data breaches
(B) The risk of cyber attacks
(C) The risk of fraud
(D) All of the above
Which of the following is a measure that can be taken to mitigate the risks of e-governance?
(A) Investing in cybersecurity
(B) Implementing strong data protection measures
(C) Raising public awareness about the risks of e-governance
(D) All of the above
Which of the following is a conclusion that can be drawn from the above discussion?
(A) E-governance is a complex and challenging issue.
(B) There are both benefits and risks associated with e-governance.
(C) It is important to carefully consider the risks and benefits of e-governance before implementing it.
(D) All of the above.