33. Which of the following relate to measures of non-financial performance of a concern? 1. Customer satisfaction 2. Business process improvement 3. Economic value added 4. Learning organisation Select the correct answer

1, 2 and 4
2, 4 and 3
4, 1 and 3
All of these

Detailed SolutionWhich of the following relate to measures of non-financial performance of a concern? 1. Customer satisfaction 2. Business process improvement 3. Economic value added 4. Learning organisation Select the correct answer


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