Punjab Government is planning to launch M-Gram seva app across the state for all villages as the impact of the pilot project in Anandpur Sahib has been transformative, improving the lives of citizens and making a positive difference in the community, Water supply and sanitation minister Bram Shanker Jimpa said on Sunday.
M-Gram seva mobile app was launched in December 2021 to digitize revenue and expenditure details at the Gram Panchayat level, empowering frontline leaders and increasing accountability and transparency in the management of funds for water supply-related Services. The pilot project covered 73 Gram Panchayat Water Supply Committee (GPWSCs) schemes and 85 villages in Sri Anandpur Sahib Division. This app is available on Android and iOS platforms, features multiple language , easy digital bookkeeping, online and cash payment options, SMS alerts, and a system for rating the quality of water services.
Jimpa added that the implementation of the M-Gram seva app has led to several improvements in the revenue collection and monitoring system. Before the app’s implementation, only 20 out of 73 GPWSCs were maintaining their records manually, but now all records are maintained digitally on the app. Consumers are now able to make payments online through various options, and all reports, including those on bill generation and payment, are sent via SMS and made available on WhatsApp.