Notes and Study material for Exams
The “key word” to be used in this is the “citizens engagement” in the various phases of the service definition, development, refining and monitoring, and the whole concept of user-centric Services is based on “putting the citizen (user) at the centre of innovative services” starting from enabling of a specific procedure: citizens shall … Read more
Citizen charter The Citizens’ Charter is an instrument which seeks to make an organization transparent, accountable and citizen friendly. A Citizens’ Charter is basically a set of commitments made by an organization regarding the standards of service which it delivers. Every citizens’ charter has several essential components to make it meaningful; the first … Read more
The doctrine of the Separation of Powers finds its roots in the ancient world, where the concepts of governmental functions, and the theories of mixed and balanced government, were evolved. These were essential Elements in the development of The doctrine of the separation of powers. Their transmission through medieval writings, to provide the basis of … Read more
Citizen-Centric Administration: A Path to Enhanced Public Service The modern citizen demands more than just efficient and effective public services. They crave a personalized, responsive, and transparent experience that prioritizes their needs and empowers them to actively participate in shaping the services they receive. This shift in expectations has given rise to the concept of … Read more
Institutionalizing Socio-Economic Change: A Framework for Sustainable Transformation The world is in constant flux, driven by rapid technological advancements, shifting demographics, and evolving societal values. This dynamic landscape necessitates a fundamental shift in our approach to socio-economic change, moving beyond ad-hoc interventions to a more strategic and sustainable model. This article explores the concept of … Read more
New dimensions of public management NPM is a label that captures a range of reforms inspired by the idea that private sector management techniques and market mechanisms increase public sector efficiency. NPM type reforms include, for example, quantification, the introduction of performance management systems, the increase in the responsibility of public administrators, the introduction of … Read more
Good Governance: A Foundation for Sustainable Development Good governance is not merely a buzzword; it is the bedrock upon which sustainable development rests. It encompasses the principles, processes, and institutions that ensure the effective and accountable management of a country’s resources for the benefit of its citizens. This article delves into the multifaceted nature of … Read more
Transparency and Accountability in administration as the sine qua non of participatory Democracy, gained recognition as the new commitments of the state towards its citizens. It is considered imperative to enlist the support and participation of citizens in management of public Services. Traditionally, participation in political and economic processes and the ability to make informed … Read more
–2/”>a >DOCTYPE html PUBLIC “-//W3C//DTD XHTML 1.0 Transitional//EN” “http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd”> Panchayat: Financing, Resource mobilization and devolution Sources of Funds The Amendments left important matters such as implementation, service delivery (including local capacity building) and transfer of responsibilities and powers to rural local bodies at the discretion of the state legislatures. Consequently, while expenditure responsibilities of local … Read more
Evolution of Public Administration as a discipline, new public administration There are five stages in the chronology of the evolution of Public Administration as a discipline; these stages are theoretically driven as encapsulated below: Stage 1: politics administration dichotomy (1887-1926) Stage 2: principles of administration (1927-1937) Stage 3: era of challenge (1938-1947) Stage 4: crises of … Read more