The correct answer is: D. Insurance Ombudsman operates only within the specified territorial limits.
The Insurance Ombudsman is a dispute resolution service for consumers who have complaints about their insurance policies. The Ombudsman has jurisdiction to hear complaints about insurance policies issued by insurers that are regulated by the Financial Conduct Authority (FCA). The Ombudsman’s jurisdiction is limited to England, Wales, and Northern Ireland.
Option A is incorrect because the Insurance Ombudsman does not have national jurisdiction. The Ombudsman’s jurisdiction is limited to England, Wales, and Northern Ireland.
Option B is incorrect because the Insurance Ombudsman does not have state jurisdiction. The Ombudsman’s jurisdiction is limited to England, Wales, and Northern Ireland.
Option C is incorrect because the Insurance Ombudsman does not have direct jurisdiction. The Ombudsman can only hear complaints about insurance policies issued by insurers that are regulated by the FCA.
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