The correct answer is: B. Decisions are structured
Upper management decisions are typically long-range, unpredictable, and require judgment and experience. They are not typically structured, as they often involve complex issues with no clear-cut answers.
- Decisions require judgment. Upper management decisions often involve complex issues with no clear-cut answers. In these cases, upper management must use their judgment to make the best decision possible.
- Decisions are long range. Upper management decisions often have a long-term impact on the organization. As a result, upper management must carefully consider the potential consequences of their decisions before making them.
- Decisions are unpredictable. The future is uncertain, and upper management decisions are often made in an environment of uncertainty. As a result, upper management must be prepared to deal with unexpected events and make changes to their plans as needed.
- Decisions require experience. Upper management decisions often require a deep understanding of the organization and its industry. As a result, upper management is typically made up of experienced professionals who have a proven track record of success.
In contrast, structured decisions are those that can be made using a step-by-step process. These decisions are often made by lower-level managers who have less experience and are not responsible for making long-term decisions.