The correct answer is D. National commission.
The Consumer Dispute Redressal System (CRDS) is a quasi-judicial system in India that provides a forum for consumers to file complaints against traders and service providers. The CRDS consists of three levels of forums:
- Local forums, which are the first level of redressal.
- District forums, which are the second level of redressal.
- State forums (State commissions), which are the third level of redressal.
The National Commission is the highest level of redressal in the CRDS. However, it is only a appellate forum, and cannot entertain complaints directly from consumers.
The following are the details of each forum:
- Local forums are located at the district level and have jurisdiction over complaints involving a value of up to Rs. 20 lakhs.
- District forums are located at the state level and have jurisdiction over complaints involving a value of up to Rs. 1 crore.
- State forums (State commissions) are located at the state level and have jurisdiction over complaints involving a value of more than Rs. 1 crore.
- The National Commission is located in New Delhi and has jurisdiction over complaints involving a value of more than Rs. 1 crore.
The CRDS is a very important system for consumers in India. It provides a quick and easy way to resolve consumer disputes. The CRDS is also very affordable, as there is no court fee payable for filing a complaint.