The Tamil Nadu Chief Minister’s Helpline is a mechanism for:

The Tamil Nadu Chief Minister’s Helpline is a mechanism for grievance redressal. It is a toll-free number that can be used by citizens to report any grievances they have with the government. The helpline is staffed by trained personnel who will take the citizen’s complaint and forward it to the appropriate department for action. The helpline is a valuable tool for citizens to get their grievances addressed and to hold the government accountable.

The other options are incorrect because:

• Natural disaster response is the responsibility of the State Disaster Management Authority.
• Promoting tourism is the responsibility of the Department of Tourism.
• Providing skill training is the responsibility of the Department of Technical Education and Training.