The correct answer is C. departmentation.
Departmentation is the process of dividing the large monolithic functional organization into small and flexible administrative units. It is a way of organizing an organization into smaller units that can be more easily managed. Departmentation can be based on function, product, geography, or customer.
A. Staffing is the process of filling positions in an organization with qualified people. It involves identifying the needs of the organization, recruiting and selecting candidates, and orienting and training new employees.
B. Delegation is the process of assigning tasks and responsibilities to others. It involves giving employees the authority to make decisions and take action on behalf of the organization.
D. Control is the process of ensuring that an organization’s activities are aligned with its goals and objectives. It involves setting standards, measuring performance, and taking corrective action when necessary.