The office-bearers of a workers’ union are physically preventing a sec

The office-bearers of a workers’ union are physically preventing a section of the workers from entering the premises of the industrial establishment where they work to show solidarity with the union which had given a call for a strike. The argument is becoming increasingly heated with some of the office-bearers threatening to resort to violence. As an officer of the Central Industrial Security Force in-charge of the situation, which one of the following actions would you consider the best under the circumstances ?

Call the Chief Security Officer to handle the situation
Fire in the air to disperse the crowd
Escort the workers who want to enter the premises to their workstations inside the premises
Arrest the office-bearers of the workers' union
This question was previously asked in
UPSC CISF-AC-EXE – 2017
In a situation where some workers are being prevented from entering premises and violence is threatened, the best immediate action for a CISF officer is to facilitate the entry of those who wish to work. Escorting them demonstrates authority, protects the willing workers’ right to access their workplace, and asserts control over the situation without immediate use of force.
Ensuring lawful access to the workplace while maintaining order is a priority for security forces during labor disputes.
Calling the CSO (A) is administrative; firing in the air (B) is a dangerous last resort; arresting office-bearers (D) without clear criminal acts may escalate the situation. Escorting is a proactive, de-escalatory measure to enable legitimate activity.