The correct answer is: B. programmed decisions
Programmed decisions are decisions that are made frequently and repetitively. They are often made using a set of rules or procedures. For example, a company might have a set of rules for how to handle customer complaints. Or, a doctor might have a set of procedures for diagnosing and treating a particular illness.
Non-programmed decisions are decisions that are made infrequently and are not well-structured. They often require the use of judgment and creativity. For example, a company might need to decide whether to enter a new market. Or, a doctor might need to decide how to treat a patient with a rare disease.
Major decisions are decisions that have a significant impact on an organization. They often require a lot of time and resources to make. For example, a company might need to decide whether to build a new factory. Or, a government might need to decide whether to go to war.
Operative decisions are decisions that are made at the lower levels of an organization. They are often concerned with the day-to-day operations of the organization. For example, a manager might need to decide how to schedule employees. Or, a supervisor might need to decide how to allocate resources.
I hope this helps! Let me know if you have any other questions.