The correct answer is B. Motivation.
Motivation is the process of stimulating people to act towards achieving organizational goals. It is a key function of management because it helps to ensure that employees are committed to their work and are working towards the same goals.
The statement “Press the right button but convincingly; to get a desired reaction” is a good description of motivation. When managers motivate their employees, they are essentially trying to “press the right buttons” to get the desired reaction, which is employees who are engaged and productive.
There are many different ways to motivate employees. Some common methods include:
- Setting clear goals and expectations
- Providing regular feedback
- Recognizing and rewarding employees for their accomplishments
- Creating a positive work environment
- Offering opportunities for development and growth
Motivation is a complex process, and there is no one-size-fits-all approach. However, by understanding the key principles of motivation, managers can create a more engaged and productive workforce.
The other options are incorrect because they do not accurately describe the statement.
- Organization is the process of arranging and coordinating resources to achieve organizational goals.
- Control is the process of ensuring that organizational activities are carried out in accordance with plans.
- Direction is the process of setting goals and providing guidance to employees.