The correct answer is: A. top level management
Top-level management is responsible for the overall direction and strategy of the organization. They set the goals and objectives, and develop the plans and policies to achieve them. They also oversee the implementation of these plans and policies, and make sure that they are aligned with the organization’s overall goals.
Middle-level management is responsible for the day-to-day operations of the organization. They implement the plans and policies developed by top-level management, and ensure that they are carried out effectively. They also monitor the performance of the organization, and make recommendations for improvement.
Bottom-level management is responsible for the supervision of employees and the execution of tasks. They ensure that employees are following the rules and procedures, and that they are meeting the expectations of their managers. They also provide feedback to employees, and help them to improve their performance.
Plans, policies, and procedures are all important tools that help organizations to achieve their goals. They provide a framework for decision-making, and help to ensure that everyone in the organization is working towards the same objectives. Top-level management is responsible for developing these tools, and ensuring that they are implemented effectively.