The correct answer is: D. unplanned decisions.
Non-programmed decisions are also called unplanned decisions because they are not made on a regular basis and there is no set procedure for making them. They require the decision-maker to use their judgment and creativity to come up with a solution.
Routine decisions are made on a regular basis and there is a set procedure for making them. They do not require the decision-maker to use their judgment or creativity.
Structured decisions are similar to routine decisions in that there is a set procedure for making them. However, they are more complex than routine decisions and require the decision-maker to use their judgment to some extent.
Strategic decisions are the most important decisions that an organization makes. They are long-term decisions that affect the overall direction of the organization. They require the decision-maker to use their judgment, creativity, and knowledge of the organization and its environment.
Here are some examples of non-programmed decisions:
- Deciding whether to launch a new product
- Deciding whether to acquire another company
- Deciding how to respond to a competitor’s new product
- Deciding how to deal with a crisis
These decisions are all complex and there is no set procedure for making them. The decision-maker must use their judgment and creativity to come up with a solution.