Match the following. List-I List-II a. Production manager communicating with the human resource manager 1. Upward communication b. Assistant production manager communicate with finance manager 2. Downward communication c. Progress report is submitted 3. Horizontal communication d. Passing notice to the subordinates for attending a meeting 4. Diagonal communication

The correct answer is C. a-1, b-2, c-4, d-3.

• Upward communication is communication that flows from the lower levels of an organization to the higher levels. In the example, the production manager is communicating with the human resource manager, which is an example of upward communication.
• Downward communication is communication that flows from the higher levels of an organization to the lower levels. In the example, the assistant production manager is communicating with the finance manager, which is an example of downward communication.
• Horizontal communication is communication that flows between individuals or groups at the same level of an organization. In the example, the progress report is being submitted, which is an example of horizontal communication.
• Diagonal communication is communication that flows between individuals or groups at different levels of an organization. In the example, the notice is being passed to the subordinates for attending a meeting, which is an example of diagonal communication.