The correct answer is: C. Job specifications.
Job analysis is a process of gathering information about a job to determine its duties, responsibilities, and requirements. The information gathered through job analysis can be used to create job descriptions, job specifications, and performance appraisals.
A job specification is a document that outlines the knowledge, skills, and abilities (KSAs) required to perform a job. KSAs are the personal characteristics that an individual must have in order to be successful in a job. They can be divided into three categories:
- Knowledge: The information and understanding that an individual must have in order to perform a job.
- Skills: The abilities that an individual must have in order to perform a job.
- Abilities: The physical, mental, and emotional characteristics that an individual must have in order to perform a job.
Job specifications are used to screen job applicants and to make hiring decisions. They are also used to develop training programs and to evaluate employee performance.
The other options are incorrect because they are not always produced by job analysis.
- Benchmarks are standards of performance that are used to compare the performance of individuals or organizations. They are not always produced by job analysis.
- Individual interviews are interviews that are conducted with individual employees. They are not always used in job analysis.
- Replacement charts are lists of employees who are qualified to fill vacant positions. They are not always produced by job analysis.