The correct answer is (b). The Consumer Protection Act, 2019 was passed by the Parliament of India on 24 December 2019 and came into effect on 20 July 2020. The Act replaced the Consumer Protection Act, 1986. The Act provides for the establishment of Consumer Protection Councils at the Central and State levels, and District Consumer Disputes Redressal Forums and State Consumer Disputes Redressal Commissions. The Act also provides for the establishment of a National Consumer Disputes Redressal Commission. The Act aims to protect the interests of consumers and to promote and enforce the rights of consumers as a class. The Act provides for a number of remedies for consumers, including compensation, refund of money, replacement of goods, and removal of defects in goods or services. The Act also provides for the imposition of penalties on traders and manufacturers for violations of the Act.
The Consumer Protection Act, 2019 is a landmark legislation that will go a long way in protecting the interests of consumers in India. The Act is comprehensive and covers a wide range of issues related to consumer protection. The Act is also well-drafted and easy to understand. The Act is a positive step towards making India a consumer-friendly country.
The following are the options for the question:
(a) 2016: The Consumer Protection Act, 2016 was not passed in India.
(b) 2019: The Consumer Protection Act, 2019 was passed in India on 24 December 2019 and came into effect on 20 July 2020.
(c) 2020: The Consumer Protection Act, 2020 was not passed in India.
(d) 2022: The Consumer Protection Act, 2022 was not passed in India.