Deal with routing and repetitive problems is a

A programmed decision is a decision that is made frequently and can be handled using a routine approach. Routing and repetitive problems are examples of programmed decisions.

A non-programmed decision is a decision that is made infrequently and requires a custom approach. Major decisions and minor decisions are examples of non-programmed decisions.

A major decision is a decision that has a significant impact on the organization. A minor decision is a decision that has a minor impact on the organization.

Here are some examples of programmed decisions:

• Deciding how to route a delivery truck.
• Deciding how to price a product.
• Deciding how to staff a call center.

Here are some examples of non-programmed decisions:

• Deciding whether to enter a new market.
• Deciding whether to acquire another company.
• Deciding whether to lay off employees.

I hope this helps! Let me know if you have any other questions.