The correct answer is: B. Social
Customer opinions about using the internet are an example of a social environment factor. Social environment factors are the factors that affect a business’s operations and performance that are related to the people who use its products or services. These factors include customer opinions, customer needs, customer preferences, and customer lifestyles.
Political environment factors are the factors that affect a business’s operations and performance that are related to the government. These factors include government regulations, taxes, and trade policies.
Economic environment factors are the factors that affect a business’s operations and performance that are related to the economy. These factors include inflation, interest rates, and unemployment rates.
Technological environment factors are the factors that affect a business’s operations and performance that are related to technology. These factors include new technologies, changes in existing technologies, and the availability of technology.