The correct answer is: C. Dr. P. D. Ojha Committee.
The Service Area Approach (SAA) is a method of organizing and delivering public services that is based on the idea of dividing a geographic area into smaller service areas, each with its own set of services. The SAA was first recommended by the Dr. P. D. Ojha Committee in 1966. The committee was appointed by the Government of India to review the existing system of public service delivery and to recommend ways to improve it. The committee found that the existing system was fragmented and inefficient, and that it did not
meet the needs of the people. The committee recommended that the government adopt the SAA as a way to improve public service delivery.The SAA has several advantages over the existing system. First, it is more efficient. By dividing a geographic area into smaller service areas, the SAA allows for a more focused and coordinated delivery of services. Second, the SAA is more responsive to the needs of the people. By having a smaller service area, it is easier for the government to identify and address the needs of the people. Third, the SAA is more equitable. By ensuring that all people have access to the same level of services, the SAA helps to reduce disparities in access to services.
The SAA has been implemented in several parts of India, and it has been found to be effective in improving public service delivery. However, there are some challenges to implementing the SAA. First, it requires a significant investment in infrastructure and personnel. Second,
it requires a change in the way that government departments work together. Third, it requires a change in the way that people think about public services.Despite the challenges, the SAA is a promising approach to improving public service delivery in India. It is a more efficient, responsive, and equitable way to deliver services to the people.