According to Donald Kirkpatrick, training programmes can be evaluated at four levels. Indicated the correct sequence from the following. 1. Result 2. Reaction 3. Learning 4. Behaviour Choose the correct answer:

The correct answer is: D. 3, 1, 2, 4

Donald Kirkpatrick’s four levels of training evaluation are:

1. Reaction: This level measures participants’ satisfaction with the training program. It is typically measured through surveys or interviews.
2. Learning: This level measures what participants have learned from the training program. It is typically measured through tests or quizzes.
3. Behavior: This level measures how participants have changed their behavior as a result of the training program. It is typically measured through observation or self-report.
4. Results: This level measures the impact of the training program on the organization’s bottom line. It is typically measured through financial data or productivity metrics.

The four levels are typically evaluated in order, from reaction to results. However, it is important to note that the levels are not always linear. For example, participants may learn new information but not change their behavior. Additionally, the levels may not be equally important for all training programs. For example, a training program on safety may be more focused on behavior and results, while a training program on customer service may be more focused on reaction and learning.

It is important to evaluate training programs at all four levels in order to get a complete picture of the program’s effectiveness. By evaluating at all four levels, organizations can identify areas where the program is successful and areas where it needs improvement.