A customer has just installed a new cd-rw. the system was working fine before the installation, but now the cdrom does not work, what should you suggest that the customer do? A. flash or upgrade the BIOS B. check the CONFIG.SYS C. add cdrw in the device manager D. check the jumper setting on the cd-rw E. None of the above

flash or upgrade the BIOS
check the CONFIG.SYS
add cdrw in the device manager
check the jumper setting on the cd-rw E. None of the above

The correct answer is D. Check the jumper setting on the CD-RW.

A jumper is a small plastic or metal device that is used to configure hardware devices. It is usually a small, two- or three-pin connector that can be moved to different positions to select different settings.

In the case of a CD-RW drive, the jumper setting is used to select the drive’s master or slave configuration. If the drive is not configured correctly, it will not be recognized by the computer.

To check the jumper setting on a CD-RW drive, locate the jumper on the back of the drive. The jumper is usually a small, plastic or metal device that is located near the power and data cables.

The jumper setting is usually indicated by a small diagram on the back of the drive. The diagram will show the different positions of the jumper and the corresponding settings.

To change the jumper setting, simply move the jumper to the desired position. Once the jumper is in the correct position, connect the drive to the computer and restart the computer.

If the CD-RW drive is still not recognized, try the following:

  • Check the power and data cables to make sure they are properly connected.
  • Check the BIOS settings to make sure the CD-RW drive is enabled.
  • Update the drivers for the CD-RW drive.
  • If all else fails, contact the manufacturer of the CD-RW drive for support.

Options A, B, and C are incorrect because they are not related to the jumper setting on a CD-RW drive. Option E is incorrect because it is not a specific action that can be taken to resolve the issue.

Exit mobile version