The correct answer is: C. Either I or II follows
Mr. X’s rude behavior is a problem that needs to be addressed. However, there are several possible ways to address the problem, and it is not clear from the information given which course of action would be most effective.
Transferring Mr. X to another department might help to reduce the number of incidents of his rude behavior, but it might not solve the problem entirely. Mr. X could continue to be rude to his superiors in the new department, or he could start being rude to his new colleagues.
Referring the matter to the Union might also help to address the problem. The Union could talk to Mr. X about his behavior and try to get him to change his ways. However, the Union might not be able to help if Mr. X is unwilling to change.
Ultimately, the best way to address Mr. X’s rude behavior is to talk to him about it and try to understand why he is behaving the way he is. If Mr. X is willing to change his behavior, then there are a number of things that can be done to help him. However, if Mr. X is unwilling to change, then it may be necessary to take more drastic measures, such as transferring him to another department or firing him.
Option A is incorrect because it is not clear that transferring Mr. X to another department would solve the problem. Mr. X could continue to be rude to his superiors in the new department, or he could start being rude to his new colleagues.
Option B is incorrect because it is not clear that referring the matter to the Union would solve the problem. The Union might not be able to help if Mr. X is unwilling to change.
Option D is incorrect because it is clear that at least one of the courses of action would be effective in addressing the problem.
Option E is incorrect because it is not clear that both courses of action would be effective in addressing the problem.