The correct answer is: D. all of the above
Controllability is the degree to which a manager can influence the revenues, costs, profits, and investments of their department or organization. Influential power is the ability to persuade others to do what you want them to do. Responsibility is the obligation to perform a task or duty.
All three of these concepts are important for managers to understand. Controllability is important because it allows managers to focus their efforts on the areas where they can have the most impact. Influential power is important because it allows managers to get things done even when they don’t have direct control over the situation. Responsibility is important because it ensures that managers are held accountable for their actions.
In order to be successful, managers need to have a good understanding of all three of these concepts. They need to know what they can control, how to influence others, and what they are responsible for. By understanding these concepts, managers can make better decisions and improve the performance of their departments or organizations.
Here is a more detailed explanation of each concept:
- Controllability is the degree to which a manager can influence the revenues, costs, profits, and investments of their department or organization. Some factors that affect controllability include the manager’s level of authority, the organization’s structure, and the manager’s skills and experience.
- Influential power is the ability to persuade others to do what you want them to do. Influential power can be based on a variety of factors, such as the manager’s position in the organization, their expertise, their relationships with others, and their ability to communicate effectively.
- Responsibility is the obligation to perform a task or duty. Responsibility can be assigned to managers by their superiors or it can be assumed by the manager themselves. When a manager accepts responsibility for a task, they are also accepting the consequences of that task, both good and bad.
It is important for managers to understand all three of these concepts in order to be successful. By understanding controllability, managers can focus their efforts on the areas where they can have the most impact. By understanding influential power, managers can get things done even when they don’t have direct control over the situation. And by understanding responsibility, managers can ensure that they are held accountable for their actions.