The correct answer is: A. 1, 2 and 5
Human relations theory is a theory of management that emphasizes the importance of interpersonal relationships and group dynamics in organizational success. It is based on the idea that employees are motivated by social needs and that they are more productive when they feel like they are part of a team.
The theory focuses on the following aspects of organizations:
- Individuals: Human relations theory emphasizes the importance of individuals in organizations. It argues that employees are motivated by social needs and that they are more productive when they feel like they are part of a team.
- System: Human relations theory also emphasizes the importance of the system as a whole. It argues that organizations are complex systems and that managers need to understand how all the different parts of the system interact.
- Role of individual: Human relations theory also focuses on the role of the individual in the organization. It argues that employees have different needs and expectations, and that managers need to tailor their management style to meet the needs of each individual.
- Organizational structure: Human relations theory also focuses on the organizational structure. It argues that the organizational structure should be designed to promote cooperation and teamwork.
- Informal groups: Human relations theory also focuses on informal groups. It argues that informal groups can play an important role in the organization, and that managers need to understand how these groups operate.
In conclusion, human relations theory is a theory of management that emphasizes the importance of interpersonal relationships and group dynamics in organizational success. It is based on the idea that employees are motivated by social needs and that they are more productive when they feel like they are part of a team.