The correct answer is: Both B and C.
Downtime is the period of time when a system is not available for use. It can be caused by a variety of factors, such as hardware failure, software bugs, or human error. Downtime can have a significant impact on businesses, as it can lead to lost revenue, productivity, and customer satisfaction.
There are a number of things that can be done to minimize downtime loss. Two of the most important are:
- Stock critical spare parts: This will allow you to quickly repair or replace any hardware that fails.
- Provide an extra workstation: This will allow you to continue working even if one workstation fails.
Other things that can be done to minimize downtime loss include:
- Back up your data regularly: This will allow you to restore your data if it is lost or corrupted.
- Have a disaster recovery plan in place: This will allow you to quickly recover from a major outage.
- Monitor your systems closely: This will allow you to identify and fix problems before they cause downtime.
By taking these steps, you can minimize the impact of downtime on your business.
Option A: Establish a user forum program. This can be a helpful way to gather feedback from users and identify potential problems. However, it is not a direct way to minimize downtime.
Option B: Stock critical spare parts. This is a critical step in minimizing downtime. By having the necessary spare parts on hand, you can quickly repair or replace any hardware that fails.
Option C: Provide an extra workstation. This can be a helpful way to continue working even if one workstation fails. However, it is not a complete solution, as it does not address the underlying cause of the downtime.
Option D: Both B and C. This is the correct answer. By stocking critical spare parts and providing an extra workstation, you can minimize the impact of downtime on your business.
Option E: None of the above. This is not the correct answer. All of the options listed can help to minimize downtime.