Chief Commissioner of Haryana Right To Service Commission, TC Gupta said that if a person’s work is not done within stipulated time period and that work comes under the purview of the Right to Service Act, then the application under the Auto Appeal Software will go to the Appellate Authority. If the work is still pending, then the application will go to the higher authority. If work is still pending at both these levels, then the application will come to the Commission, he said.
Gupta said that with the introduction of Auto Appeal Software, people will get a huge relief and their work will be done within a stipulated time frame. Officers or employees will no longer be able to adopt a casual Attitude. Failure to do so may result in action from the clerk to the head of the department, he said.
He said that if an officer or employee is fined thrice, he may also have to lose his job.
The Right To Service score on Antyodaya Saral Portal comes out to 10. Barring two-three districts in the state, the RTS score of almost all the districts is appropriate, but still further improvements are required. However, it has also been seen that many departments have low RTS scores and they have been directed to further improve it, Gupta said.