A survey of Metro rail commuters in Delhi, Bengaluru and Nagpur has revealed that poor access or last mile connectivity is responsible for lower-than planned ridership in these high capital-intensive transport systems. It has also found that while over 70% of the metro rail commuters walk or cycle to reach a station in Nagpur, in Delhi its barely 39% and in Bengaluru (66%).
Delhi has the highest share of passengers using low capacity shared mode of transport such as e-rickshaw andGrameen Sewavehicles. In all three survey cities, walking and shared modes constitute over 75% of the total last-mile mode-share, which indicates that low cost, shared Services and pedestrian play a key role in last-mile connectivity for Metro users.
The working paper on Improving Metro Access System published by the WRI India andToyota Mobility Foundation(TMF) has recommended that transport planners must understandthe demand on the last-mile corridor and the last-mile vehicle service capacities must be aligned with this demand to offer financially viable high frequency services.