Boosting public grievance redress system

Minister of state for redressal of public grievancesSubhash Gargon Tuesday said that the state was streamlining the complaint grievance redressal process for time-bound resolution. At a meeting of thePublic Litigation Redressal Committee, he said, As soon as any service or complaint is registered on the portal of any department, it will be registered on theRajasthan Samparkportal. The complaints will be divided into categories and redressed in a time-bound manner.

During the meeting it was informed that in the last four years, more than 53 lakh complaints were registered onRajasthanSampark portal, of which more than 51 lakh were resolved.