Despite the lack of Internet penetration, the initiative has now completed 1 crore consultations across the nation, of which nearly 20 lakh is from Karnataka. Interestingly, some of the backward districts of North-Karnataka are also leading, indicating the dedicated field work carried out by the district Health departments. As OPDs were closed during the lockdowns, more people started to use this service and now continue the same for risk-free consultations.
According to the data shared by the Union health and family welfare department, Ballari has recorded the highest engagement registering 1,34,967 consultations which is also higher than Bengaluru urban district. It is ranked 13th place in the country. The NTS comprises of two variants of eSanjeevani namely doctor to doctor (eSanjeevani AB-HWC) telemedicine platform that is based on a hub and spoke model and patient to doctor telemedicine platform (eSanjeevaniOPD) which provides outpatient Services to the citizens in the confines of their. The former was introduced in 2019 and the latter was in April 2020.